Log in to CIMC and browse to Utilities under Admin. In the new release of UCS C series firmware, you can download the logs as shown here. Note: Choose option rack-server for C-series and HyperFlex Servers. Enter the Rack Server ID for which you wish to download the tech support and Click OK. Under Options, select rack-server as shown in the image. Enter the Chassis ID for which you wish to download the tech support and click OK.įOR UCSM Managed Server (Includes C, S, Hyperflex-Series) Under Options, select Chassis as shown in the image. In order to download tech support: FOR Chassis Tech Support Includes B-Series Server UCSM Managed Server/Chassis/HyperFlex Server(Includes B,C,S,HX-Series) Download Core files if required, as shown in the image. Once a tech-support file is generated, you can download it as shown in the image. From Options, select the technical support data which would you like to download as shown in the image. Navigate to Admin > Faults, Events & Audit Log > TechSupport Files as shown in the image. In order to create and download logs, follow these steps. These files are needed to decode and understand what led to the process crash Core-Files - These results from UCSM or NXOS processes crash.Server-Memory - Saves a file containing server memory technical support data for B-Series and C-Series servers to the specified directory.Rack-server - Creates a file containing technical support data for a C-Series server.Fabric-extender - Creates a file containing technical support data for a fabric extender.Chassis - Creates a file containing technical support data for either the CIMCs or I/O modules in a given chassis.UCSM-MGMT - Creates a file containing technical support data for the Cisco UCS management services, excluding the fabric interconnects.Please be aware that this does not include the tech support data for chassis, fabric-extender, rack-server, and server memory. UCS - Creates a file containing technical support data for the entire Cisco UCS domain.

Note: Cisco recommends that you have knowledge of UCSM Version 3.1, HTML GUI, Unified Computing System (UCS) C-Series CIMC Version 3.0 UCSMįrom UCSM, you can download these types of Tech-support logs: This document describes how to collect tech support files from Unified Computing System Manager (UCSM) for B-Series blade servers for release 3.1 onwards (HTML Graphical User Interface) and for Cisco Integrated Management Controller (CIMC) version 3.0 onwards for C-Series servers.

Techlog export